Support
The fastest way to reach Aliquot support is email:
We read every message and reply within one business day. Please include:
- Your device model and iOS version (Settings → General → About)
- The build number of Aliquot you're running (Settings → About → Version)
- A short description of what you expected and what happened
For subscription or refund questions, contact Apple Support at https://reportaproblem.apple.com — Aliquot cannot process refunds directly, since all purchases are handled through the App Store.
For privacy questions or data deletion requests, email [email protected]. See our privacy policy for the full details.
Frequently asked questions
Where can I download Aliquot?
Download Aliquot on the App Store. The iPhone app includes its Apple Watch companion.
Does Aliquot give dosing advice?
No. Aliquot is a personal tracking tool. It logs what you did — it never proposes what you should do. Aliquot does not provide dosing recommendations, medical advice, or diagnostic claims. Always work with a licensed medical professional when deciding on any therapeutic protocol.
Do you sell or recommend vendors?
No. Aliquot contains no vendor dropdowns, suggestions, reviews, links, or affiliate relationships. Vendor fields are user-typed free text only. We do not source, ship, broker, or facilitate the sale of any substance.
Is my data on your servers?
No. Aliquot has no backend. Your doses, vials, protocols, symptoms, and measurements live on your device. We cannot see your data. There is nothing for us to share, sell, or lose.
Will my data sync to my iPad?
Eligible records can sync via CloudKit. Body measurements stay on the device where they were recorded. Other records sync through Apple's CloudKit private database to devices signed in to the same Apple ID. The CloudKit private database is end-to-end encrypted between your devices when Advanced Data Protection is enabled. Apple cannot read this data and neither can we.
How do I delete my data?
Open Aliquot, then go to Settings → Delete All Data. This removes local records and asks CloudKit to delete the app's private zone. If iCloud deletion cannot be confirmed, the app tells you so you can reconnect and retry. Deleting the app removes local data but does not by itself guarantee deletion of a previously synced iCloud copy.